Generally directors will not reply as they are busy with duties, which is why you should contact admins or the separate divisions related to your problem (e.g: GST for NPC-Server issues)

All staff listed, except the Kingdoms staff, Zone staff and Super Moderators are Graalonline Global Admins, with a Global RC.

Managing Director

Stéphane Portha
- Deals with payment issues only (e.g: Double charges/CC Fraud Bans).
- E-Mail: [email protected]

Technical Director

Stefan
- Deals with extreme playerworld issues/in-game bugs/game development.
- Forum PM: Stefan

Asst. Game Master

Ibonic
- Forum PM: Ibonic
- E-mail: [email protected]
- Deals with most types of support including accounts & billing.

You can also use the Support Center for help.

Playerworld Administration

HoudiniMan
- Forum PM: HoudiniMan
- AIM: HoudiniGraal
- E-mail: [email protected]
Vulcan
- Forum PM: Vulcan
- E-mail: [email protected]
Bell
- Forum PM: Bell
- E-mail: [email protected]

You can also use the Support Center for help.

Global Scripting Team

Skyld
- Deals with scripting issues, scripting inspections, scripting advice, and general issues.
- Forum PM: Skyld
Hell Raven
- Deals with scripting issues, scripting inspections, scripting advice, and general issues.
- Forum PM: Kristi
CheeToS
- Deals with scripting issues, scripting advice, and general issues.
- AIM: Cheetah643
- Forum PM: CheeToS2